FREQUENTLY ASKED QUESTIONS


GENERAL

Where is JEYA made?
It is made and packaged in Australia.

Are the products tested on animals?
From formulation through to testing, our products are not and will never be tested on animals.

 

PRODUCT

Is the Rose & Jasmine hair oil vegan?
Yes! The hair oil is vegan. There are no animal by-products in the formula. 

Is the Rose & Jasmine hair oil made with natural ingredients?
Yes, the formula 100% natural using only botanical ingredients. 

Is it free from synthetic fragrances?
There is no synthetic fragrances included in our hair oil. The scent in our hair oil is from rose essential oil and jasmine essential oil.

Is it safe when you're pregnant?
Yes but we like to be cautious and recommend to check with your doctor, always.

How long before you see results?
Results can be felt and seen immediately. 

I have sensitive skin, will this irritate me?
This hair oil is packed with nourishing ingredients but to be extra cautious, we recommend that you do a patch test. If you experience any irritations from it, please stop using it. 

How long does a bottle of the hair oil generally last?
It should last about 6 months. However, this will vary depending on your hair length, whether it's thick or thin and the different ways you use the hair oil.

Can the product be used on wet hair?
Yes, it's an excellent detangler for when the hair is wet. 

Can I use it as a heat protector?
It's an excellent heat protector. We always recommend to apply the hair oil into damp hair before you use the hair dryer. On dry hair, make sure it's all absorbed and dry before using hot styling tools.

Can you use it as a hair mask?
Definitely. On damp hair, apply the hair oil from mid to the ends of your hair.
You can leave it in for as long as you like before washing it off.
The hair oil can also be mixed in with your existing hair masque to supercharge charge the results. 

How long do I leave it in my hair?
This formula was created to be a leave in. Unless when used as part of your hair mask session, then you'll have to wash it off. 

How many times a day can I use the product?
Maximum twice a day will be enough. Our founder uses it daily, a little bit in the morning and at night on her dry hair to keep her hair nourished and protected.

What hair type does this suitable for?
The Rose & Jasmine hair oil is formulated to suit all hair types. The light consistency won't weigh down those with thin hair and absorbs easily for those with thicker hair as well.

I have really fine hair, how much oil should I use?
This will vary depending on the how much hair and length of you hair.
As a starting point, on dry hair try 1 drops If you feel like you need more, apply 1 more drop each time to find the right amount that works for you.
On damp hair, you can double or triple this amount. 

I have thick hair, how much oil should do I need?
This will vary depending on the how much hair and length of you hair.
As a starting point, on dry hair try 1-3 drops. If you feel like you need more, apply 1 more drop each time to find the right amount that works for you.
On damp hair, you can double or triple this amount.