FAQs - Rose & Jasmine Hair Oil

Where is the Rose & Jasmine hair oil made? 
It is formulated, made and packaged in Australia.

Is the Rose & Jasmine hair oil vegan?
Yes! The hair oil is vegan. There are no animal by-products in the formula. 

Is the Rose & Jasmine hair oil made with natural ingredients?
Yes, the formula 100% natural using only botanical ingredients. 

Is it free from synthetic fragrances?
There is no synthetic fragrances included in our hair oil. The scent in our hair oil is from rose essential oil and jasmine essential oil.

Is it safe when you're pregnant?
Even though the percentage of the jasmine essential oil is low in the formula, to be cautious, we don't recommend using this while you are pregnant. 

How long before you see results?
Results can be felt and seen immediately. 

I have sensitive skin, will this irritate me?
This hair oil is packed with nourishing ingredients but to be extra cautious, we recommend that you do a patch test. If you experience any irritations please stop using it. 

How long does a bottle of the hair oil generally last?
It should last about 6 months. However, this will vary depending on your hair length, whether it's thick or thin and the different ways you use the hair oil.

Can the product be used on wet hair?
Yes, it's an excellent detangler for when the hair is wet. 

Can I use it as a heat protector?
It's an excellent heat protector. We always recommend to apply the hair oil into damp hair before you use the hair dryer. On dry hair, make sure it's all absorbed and dry before using hot styling tools.

Can you use it as a hair mask?
Definitely. On dry hair, apply the hair oil all over. You can leave it in for as long as you like before washing it off.
The hair oil can also be mixed in with your existing hair masque to supercharge charge the results. 

How long do I leave it in my hair?
This formula was created to be a leave in. Unless when used as part of your hair mask session, then you'll have to wash it off. 

How many times a day can I use the product?
Maximum twice a day will be enough. Our founder uses it daily, a little bit in the morning and at night on her dry hair to keep her hair nourished and protected.

What hair type does this suitable for?
The Rose & Jasmine hair oil is formulated to suit all hair types. The light consistency won't weigh down those with thin hair and absorbs easily for those with thicker hair as well.

I have really fine hair, how much oil should I use?
This will vary depending on the how much hair and length of you hair.
As a starting point, on dry hair try 1 drops If you feel like you need more, apply 1 more drop each time to find the right amount that works for you.
On damp hair, you can double or triple this amount. 

I have thick hair, how much oil should do I need?
This will vary depending on the how much hair and length of you hair.
As a starting point, on dry hair try 1-3 drops. If you feel like you need more, apply 1 more drop each time to find the right amount that works for you.
On damp hair, you can double or triple this amount. 

FAQs - Heatless Silk Curling Ribbon

Do I have to leave the silk curling ribbon in overnight? 
It’s our recommended duration as the longer the time the more defined the curls are. But it’s not a must, shape will still form even if you only have time to leave it in for a few hours, they will just be softer but still beautiful. 

What can I do when it’’s the end of day 2 and my curls aren’t as defined anymore but it’s not my hair washing day.
You can dampen your hair and wrap it around the curling ribbon again. Because there’s no heat involved you can use this as many times in one day or consecutively as you like. 

What is the care instructions for the heatless silk curling ribbon?
- Only store the silk curling ribbon inside the satin pouch
- Do not store the clip inside the satin pouch to avoid the claws to cause tears. 
- To avoid colour fade of the silk curling ribbon, keep it away from direct sunlight. 

What is the wash instructions for the heatless silk curling ribbon?
Hand wash in cold water with a PH neutral silk detergentSqueeze to release any water (do not twist as this may cause the seams to tear) Allow it to air-dry away from direct sunlightDo not machine wash or put it into a dryer or expose silk under direct sunlight.

When will I need to replace it with a new one?
With use, the curling ribbon will naturally go through wear and tear over time and when it will need replacing will be subject to your opinion. A good indication is when it’s starts to loose its structure and look a bit worn.